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Music Folder Testimonials

Kind words from Customers

As providers of the world's finest music folders to five continents, who are proud of our product and aiming to give exemplary customer service, we come in contact daily with many great people who become satisfied customers. Some of them like our music folders and our service so much that they write us very kind messages - some of which are shared below.

I wanted to tell you how much I appreciated your courteous & prompt service on my recent order. It is a pleasure dealing with you!

Dear Ian,
Our folders have arrived and they are great. The choir was very excited. We have a concert this weekend, so the timing couldn't have been better. I want to thank you again for your excellent service. If I can serve as a reference for your company in the future, I would be happy to do so. I will also recommend your company to anyone I know who is looking to buy music folders.

Ellie Armsby

Ian, my "black folder" arrived this morning just in time for this weekend's rehearsals! Your quick response was faster than a hemisemidemiquaver sung by Sergeant Bruce! Bravo, Small World! Bravo, O Canada!

Dave Shanks

We couldn't imagine how singing was ever possible before ECBF (the black folder - ed.) ;-)

I received my black choral folder...only two days after ordering. I would like to comment you on your service. I have never received anything so quickly, even when requesting two-day service! Thank you.

Karen Popovich

Hello Ian,
Just wanted to let you know how pleased the Morning Glory choir members were to receive the new folders. We used them for the Easter services this morning and they looked very sharp! I've had a number of comments about how comfortable the folders are to hold and how great the logo looks on the front.
Thank you for your help with our order and for the quality of your product

Best Regards,

Dear Ian,
Just a note to let you know that the folders arrived in plenty of time and we distributed them to the choir last evening. They are, without a doubt, the finest, most versatile music folders that I have ever encountered and we're all extremely delighted with them. Thank you for an outstanding product and for prompt & dependable service.

Sue Dugdale

Just wanted to let you know that I received my folder today. I am very impressed with the fast and friendly service. I really like the folder and am excited to start using it. Choir practice is tonight and our Easter Cantata is this Sunday, so the timing is perfect. Thank you so much. I am a happy customer. I can't wait to show the rest of the choir. Perhaps you will get a few more sales.

Joseph Gosbee

I just wanted to thank for their exceptional service. From start, when the woman on the phone took my order, to finish, when I received the folder in the mail, I was exceedingly pleased and impressed.

Your business practices are very professional, reliable and commendable. Thanks for your commitment to quality and friendly service.

Emily Foote

Hi Ian,

Thank you so much for the instructions on how to fix my folder. I appreciate your quick and personal response. I can tell that you care very much about the products you create and sell. I have recommended your folders to others in the past and they have made purchases. I do get a lot of compliments on the product from fellow chorus members. Now I can tell them about the excellent customer service, as well.

Polly Mortensen

I see that UPS has my folders and they are in transit. Thanks for the very quick shipping. You folks are terrific.

Paul Schendel

Dear Alison,

Thank you for your prompt reply. I was very impressed when Ian called me to check on the order and am delighted to do business with you because I enjoy working with enthusiastic and responsible people.

Milly Blakely - Queensland, Australia

Thanks Ian, I got the folder today-thanks for the quick service. The folder is outstanding - I will suggest it to the rest of my choir. It is very ergonomically designed, the best music folder I can ever seen in 18 years of music performance

Steve Coenen


You are amazing! Got my music folders today in perfect shape.
Fantastic fast service.
Thank you very much ...
We will be back!!!

Ron Laking

Dear Mr Bullen,

I ordered my Black folder on Wednesday and received it today. Thank you for such superb service and such a good product. I am delighted with the folder and look forward to many years of service from it. I am thinking of people who will enjoy receiving it as a present too.

I do a lot of internet purchases and your company stands out as giving the best service. The e-mail communication was extremely good, your packing was excellent, and the shipping, usually a problem from Canada, first class.

Thank you again.

Bridget Barry

The folders arrived today and everything is perfect. Thank you again for taking care of this for me. You have been very good to me throughout the years and your service has been impeccable. Haley and Alison have always been kind and very professional. Thank you for helping me out each year. These folders are "coveted" by our choir offices each yeah and they look forward to receiving them.

Ruth Twenty

I would like to share that I faxed the confirmation on Tuesday about 2:30 pm our time and the package arrived Wednesday at 8:30 a.m.

WOW!!! Thanks for your speedy work!

Bethany Stevenson

Just a quick note to thank you for your speedy and flexible work in producing the Choral Society's new folders. They are magnificent, and the fact that you were able to get them here so quickly was much appreciated in that it allowed us to present them to the membership at the Annual membership meeting.
We have recommended the product to a number of ensembles here - you deserve all the business you can get in recognition of the excellent work you did for us.
Many thanks,

Dear Ian,

We received the 20 folders, and they look outstanding. Thanks again for a marvellous job!

Nathan Bayreuther - Director of Music


I just wanted to jot a note and let you know that we are exceedingly happy with our new black folders!! Our choir director was very encouraged (he's used them before in other organizations) to see them here when he returned to begin the new fall season! What joy they will be to use. I also appreciated being able to give him a good report about how quickly our order was processed and your friendliness. Thanks again.

Patricia Franseen - Kansas City, MO